Watts Automotive

Colby with Watts Auto was so great and easy to work with. Maybe the easiest, best buying experience with a used car I've ever had. There was no pressure or games, just an honest discussion until we could come to a mutual agreement, it took a lot of the stress out of it! I found the truck I wanted and I'm so happy it worked out so I could get it, it's honestly my favorite truck I've ever seen and I can't wait to put it to work! I plan to keep this truck for years so I'm glad it's everything I could hope for. Thanks again Colby for being so easy to work with and helping me get what I needed!

Blain was great to deal with. Honestly one of the simplest car buys I’ve had. This one’s about the second fastest auto buy I’ve had. And let me tell you if you buy from them you’re gonna be proud of it. They take perfectly nice, beautiful vehicles and make them really nice. I’m buying my next one from them as well. That’s a promise.

Working with WATTS AUTOMOTIVE and specifically BLAIN, was the worst experience I had buying a vehicle from a dealership, and I have purchased 10 vehicles from dealerships. Here are the facts: upon meeting Blain, he gave me a handshake but did not acknowledge my wife at all. Blain sold me a truck with weights taped to the wheels causing the truck to violently shake when going 70+mph. I asked Blain multiple times if there was anything else wrong with the truck. Blain continued to tell me that the truck had no problems with it. Yet, the truck’s computer continued to notify me that the brake pads needed to be replaced and that the oil was low. The techs fixed the above problems in a timely manner. After speaking to the techs, I asked if Blain knew that the truck had not been inspected and deemed road ready for a customer. The techs told me that the vehicle was never inspected prior to reselling it and Blain was aware. Then, I proceed to register the truck in my state only to be denied the ability to, because the title was not signed by both owners on the title (IL title so it needed both). I sent the paperwork back for it to be completed. I called the dealership to get a temp tag and spoke to another sales assocaiate, who said they couldn’t help because I was not their customer. After continued conversation, the associate said they would send out a temp tag. A few days later, no temp tag had arrived. At this point, the original temp tag is one day from being expired, I called again and was able to get a hold of Blain who sent out a temp tag two days later. I never received the first temp tag that was supposedly sent out by the other sales associate. That was my wife and I’s experience with Watts Automotive.

Worked with Hunter Lewis who had the right truck at the right price. Easy to work with and made trading in my old truck super easy. Went in with an old truck and drove off in a new one about an hour later. They also have a great service department where they can do almost anything. They put a tonneau cover on for me and for a lot less than had I bought it and installed it myself. Overall a great experience. Find Hunter and he will take good care of you.

Colby with Watts Auto was so great and easy to work with. Maybe the easiest, best buying experience with a used car I've ever had. There was no pressure or games, just an honest discussion until we could come to a mutual agreement, it took a lot of the stress out of it! I found the truck I wanted and I'm so happy it worked out so I could get it, it's honestly my favorite truck I've ever seen and I can't wait to put it to work! I plan to keep this truck for years so I'm glad it's everything I could hope for. Thanks again Colby for being so easy to work with and helping me get what I needed!